Try Before You Buy
All our products have live demo so that our customers can check what they are buying. We advise you to properly check our plugins and ask any pre-sale questions on our support email, live chat, social media or blogs. Our expert support engineers are always available to answer all your questions related to our products. You can send us an email to firstname.lastname@example.org or submit a support ticket.
30 Days 100 % Money Back Guarantee
Our Refund Policy here at wppluginexperts.com is straightforward. We strongly believe our products, their quality, and our high level of Customer Support speak for themselves. But unlike any other software, we understand that sometimes they might not work perfectly (without issues) for everyone all of the time. If you find a bug on our products that we are unable to resolve and if that makes the system unusable, we are more than happy to provide a 100% refund within 30 days of your original purchase. We will not be responsible for any issues that generate due to third party themes and plugins. We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Before requesting a refund, please open a support ticket stating your issue in details along with screenshots. A license must be deactivated on the customer’s website before the refund is made. Refunds will not be granted if you simply decide not to use the product or if the product was purchased for evaluation purposes.
One of the biggest reasons for requesting a refund is not understanding how to setup and/ or use our products properly. This is why we have created a very thorough Knowledge Base filled with Step by Step Tutorials on how to install, setup, and use our products. We encourage you to use the knowledge base right from the start as it will definitely help you move forward with any questions you may have.
Before you do ask for a Refund, let us help you make it work for you. We have found that in 99% of cases when customers want a Refund here at WPPluginexperts.com is because they needed help getting started, the Knowledge Base tutorials were not clear enough, they simply didn’t understand how to setup one of our products properly. If this is the case, please Submit a Support Ticket and we will be glad to help you solve your problem.
Acceptance of this Policy
When you are placing an order for any of our products, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree to the terms and conditions.